Legal Document

Batbat Terms & Conditions – Full Version in Bengali

Please read these Terms & Conditions carefully before using batbat. They explain your rights, responsibilities, and the terms governing our services in plain English.

Last Updated: January 2026

Key Highlights of the Terms at a Glance

As a batbat user, it's important to be aware of the following.

Account Registration

You must be at least 18 years old to open an account on batbat. Each person may register only one account and is required to provide accurate information.

Deposits & Withdrawals

All transactions must be made from the account holder's own mobile banking. Third-party transactions are strictly prohibited.

Bonuses & Promotions

Each bonus has its own wagering requirements. Once claimed, a bonus cannot be reversed, and withdrawals will not be permitted until all conditions are met.

Account Security

You are solely responsible for keeping your login credentials confidential. Sharing your account access with anyone else is not permitted.

Prohibited Activities

Fraud, multiple accounts, bot usage, and system abuse are strictly prohibited. Accounts found engaging in such activities will be terminated.

Responsible Gaming

Batbat supports responsible gaming. All users have access to tools for setting personal limits and taking breaks whenever needed.

1. General Terms & Conditions

These Terms & Conditions ("Terms") constitute a legal agreement between batbat ("Platform", "we", "us") and its users ("you", "user"). By using the batbat.biz website or app, you are deemed to have automatically agreed to these Terms.

Batbat operates an online gaming and entertainment platform for users in Bangladesh. It is your responsibility to read these Terms & Conditions in full before using our services. If you disagree with any part of these terms, please refrain from using our platform.

These Terms may be updated at any time. If changes are made, we will notify you via your registered email or through the platform. Continued use after any update will be taken as acceptance of the revised Terms.

Applicability

These Terms apply to all batbat services, including the website, mobile app, live chat, and email support. Any promotional offer or special program by batbat may carry its own additional terms, which will supplement these general Terms.


2. Account Registration & Eligibility

To open an account and use our services on batbat, the following conditions must be met:

  • You must be 18 years of age or older. Opening an account as a minor is strictly prohibited.
  • Each person may only register one account. If multiple accounts are detected, batbat reserves the right to close all of them and forfeit any deposited funds.
  • All information provided at registration must be truthful, accurate, and up to date.
  • Your mobile number and email address must be verified.
  • Batbat provides services exclusively to residents of Bangladesh.

Identity Verification (KYC)

As part of our security and legal compliance measures, batbat may request identity verification at any time. You may be asked to provide a National ID, passport, or birth registration certificate. Withdrawals may be placed on hold until verification is complete.

Password & Security

You are solely responsible for keeping your account password confidential. If you believe someone else has learned your password or that there has been unauthorized access to your account, contact our support team immediately. batbat will not be liable for any loss resulting from password sharing.


3. Deposit & Withdrawal Terms

All financial transactions at batbat are handled through a fully secure and transparent process. The following rules apply to all transactions:

Deposit Rules

  • Minimum deposit is ৳500 and the maximum per single transaction is ৳50,000.
  • Deposits may only be made from a mobile banking account (Mobile Pay, Nagad, Rocket, DBBL) registered in your own name.
  • Funds are typically credited to your account within 2–5 minutes of a successful transaction.
  • If a deposit fails for any reason, please contact our support team with the transaction reference number.

Withdrawal Rules

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals must be made to the same mobile banking account used for the deposit.
  • Withdrawals are typically completed within 3–10 minutes. During peak hours, processing may take up to 24 hours.
  • Bonus funds can only be withdrawn after the applicable wagering requirements have been met.
  • Large withdrawal requests may be placed on hold if identity has not been verified.
batbat reserves the right to suspend or cancel any transaction if fraud is suspected. Funds associated with an account under investigation may be withheld during that period.

4. Bonuses & Promotional Offers

Batbat regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms. The general bonus policy is outlined below:

  • Each bonus carries wagering requirements, which are detailed on the relevant offer page.
  • Each user may claim a welcome bonus only once.
  • If a bonus is cancelled after being claimed, both the bonus amount and any winnings earned from it will be forfeited.
  • Batbat reserves the right to modify, suspend, or cancel any promotional offer at any time.
  • Accounts found to have abused or manipulated bonuses will be closed.

Free Spins & Special Offers

Wagering requirements also apply to free spins and special cashback offers. Winnings from free spins typically require a wager of x20 to x30 before a withdrawal can be made. The specific terms for each offer can be found on the promotions page or in the offer email.


5. Gaming Rules

All games at batbat are powered by a fair and verifiable Random Number Generator (RNG). Each game result is entirely independent and not influenced by previous outcomes.

  • If your internet connection drops during a game, the system automatically saves the last recorded result.
  • If a technical error occurs during a game, the bet for that round may be voided and the amount refunded.
  • In Live Casino games, the dealer's decision is final and can be verified via video footage.
  • If an event is cancelled in Sports Betting, the stake for the relevant bet will be refunded.

Maximum Win Limit

Certain games or promotions may have a maximum win cap per session. This limit will be stated on the relevant game's information page. Any winnings exceeding the cap will be considered void.


6. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination:

  • Creating or operating multiple accounts.
  • Opening an account using a false identity or another person's details.
  • Using bots, scripts, or any automated software to play games.
  • Abusing or manipulating the bonus system.
  • Sharing your account with another user.
  • Using the platform for money laundering or any other illegal purpose.
  • Attempting to breach the platform's systems or security.
If evidence of prohibited activity is found, the account will be terminated and all funds may be forfeited. Legal action will be taken if necessary.

7. Account Closure & Suspension

Batbat reserves the right to suspend or permanently close accounts in the following circumstances:

  • Violation of the Terms & Conditions.
  • If evidence of fraud or suspicious activity is found.
  • If identity verification fails.
  • If the account remains inactive for an extended period (12 months or more).

Account Closure by User

You may request to close your account at any time. Before doing so, please ensure there are no pending funds in your account. After closure, remaining funds can still be withdrawn, but any bonus funds will be forfeited.


8. Responsible Gaming

Batbat believes gaming should be enjoyable, not stressful. We encourage all our users to play responsibly, and to support that, we offer the following tools:

  • Option to set daily, weekly, and monthly deposit limits.
  • Option to set a cooling-off period on your own account.
  • Self-Exclusion – lock your account for a set period of time.
  • Information and referrals to professional support for gaming-related problems.

For more details, please visit our Responsible Gaming page View.


9. Privacy & Data Protection

For full details on how we collect, store, and use your personal information, please read our Privacy Policy Read. In brief:

  • Your data is never sold to third parties.
  • Data required for service improvement and legal compliance is retained.
  • You may request to view or delete your personal data at any time.

10. Changes to Terms & Dispute Resolution

Notice of Changes

Batbat reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email at least 7 business days in advance. For minor updates, only the "Last Updated" date on the page will change.

Dispute Resolution

Any dispute will first be referred to our support team for resolution through discussion. If unresolved, the matter will be settled through a mutually agreed mediator. These Terms are governed by the applicable laws of Bangladesh.

Contact

If you have any questions about these Terms, please contact us: support@batbat.biz

By using batbat, you confirm that you have fully read, understood, and agreed to these Terms & Conditions.

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