Your personal information matters deeply to us at batbat. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
Batbat places user privacy at the highest priority.
All data transfers on batbat are protected with 256-bit SSL encryption. Your personal and financial information remains encrypted at all times.
Your personal information is never sold or rented to third parties. batbat uses your data solely to improve its services.
You can view, update, or delete your information at any time. You have full control over your data.
We clearly disclose which cookies we use and why. You have the option to disable non-essential cookies at any time.
Your data is stored on secure servers and subject to regular security audits. Advanced firewalls are in place to prevent unauthorised access.
You can unsubscribe from promotional emails or messages at any time. We respect your preferences.
Batbat ("we", "us", "Platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect when you use the batbat.biz website and related app ("Services"), how that information is used, who it is shared with, and the steps we take to keep your data safe.
Batbat is a trusted online gaming platform for users in Bangladesh. By using our services, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using our services and reach out to us at support@batbat.biz.
Batbat collects two types of data — directly from you and automatically from your device and browser. Details are provided below:
During registration and account management, we collect the following information:
When you use the batbat platform, certain technical information is collected automatically:
| Data type | Reason for collection | Retention Period |
|---|---|---|
| Identity information | KYC verification & legal compliance | 5years after account closure |
| Transaction information | Financial records & dispute resolution | 7 years after account closure |
| Gaming Data | Service Improvement & Personalisation | While your account is active |
| Contact information | Support & promotional communications | Until unsubscribed or deleted |
| Device & Log Information | Security & fraud prevention | 12 months |
Batbat uses your information for specific, legitimate purposes only. We never use your data for unnecessary or unclear reasons. The main use cases are outlined below:
Batbat may share your personal information with third parties in limited and specific circumstances. In each case, we ensure that the relevant party maintains appropriate safeguards to protect your data.
Only the data necessary to carry out the service is shared with payment gateways, KYC verification agencies, and technology service providers. These partners operate under our instructions and may not use your data independently.
Information may be disclosed to investigative agencies or regulatory authorities in accordance with Bangladeshi law or court orders. In such cases, we only provide what is strictly required by law.
If batbat is ever merged or acquired, user data may be transferred to the new owner. You will be notified by email in advance.
Batbat uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can disable non-essential cookies through your browser settings. Please note that doing so may affect certain features of the platform.
Batbat follows industry-standard technologies and processes to protect your information. Our security framework operates across the following layers:
Batbat believes you should have full control over your data. You may exercise the following rights at any time:
To exercise these rights, email us at support@batbat.biz. We will respond within 30 business days.
Batbat strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
Age verification is carried out at registration, and additional ID may be requested in suspicious cases. If it is found that any minor's data has been collected, it will be deleted immediately and the associated account will be closed.
Batbat may update this Privacy Policy from time to time. Notice will be provided based on the nature of the changes:
Continued use of batbat after any changes takes effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
To learn more, visit our Terms & Conditions and Responsible gaming View page.